Terms & Conditions


Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). These Terms of Use (“Agreement”) sets forth legally binding terms and conditions and the nature of services offered by www.ayojok.com (hereinafter referred to as “Ayojok” or “Website” or “We” or “us” or “ayojok.com”)and its clients/customers/viewers (hereinafter referred to as “You” or “Your” or “Their”) . The use of this Website (and any other feature, content or application offered from time to time by the Website) is subject at all times to these Terms of Use (and may be modified by us from time to time) and all applicable laws, rules and regulations. We recommend that before accessing and using Ayojok, you must read and agree to these Terms of Use.

1. Acceptance of terms

By accessing or using Ayojok in any manner, including visiting or browsing or registering on Ayojok, you agree that you have read, understood and agreed to be legally bound by the terms and conditions set forth below. If you do not agree to be bound by these Terms of Use, please do not access or use this Website. These Terms of Use may be modified, changed or altered by us at any time without prior notice. By agreeing to these Terms of Use, you hereby accept that you shall be responsible for periodically checking the changes and/or updates to these Terms of Use

2. Use of website

Any unauthorized use of and access to the Website is void and prohibited. By accessing and using this Website, you represent and warrant that (a) all registration information submitted by you is truthful and accurate; (b) you agree to maintain the accuracy of the information provided by you; (c) you are above 16 years of age; and (d) the use of the Website by you do not violate any applicable laws or regulations.

3. Platform for transaction

Ayojok is a marketplace to assist you to connect to vendors in respect of all the services and products offered by them for wedding functions, birthdays, corporate events or any other kind of event. You agree and acknowledge that:

  • Ayojok will take control and be responsible for transaction processes between you, Ayojok or any vendors for products or services offered;
  • The price and other information posted on Ayojok is provided on “as is” basis and is published as the best value in the market and provided to us by the Vendor. Ayojok takes steps to verify the price and other information as it is in the market and as provided by Vendors, however We shall not be responsible for any variation in the price and /or information of the products and /or services listed on the Website;
  • Ayojok does not take any responsibility for the accuracy of the availability status of products and /or services during the transaction process;
  • Any price shared over recommendation email is tentative in nature and the final price may vary on the basis of date and /or menu selected;
  • Payment methods like bKash, online debit/credit card etc are subject to their own Terms & Condition and privacy policy.
  • The cancellation policy and the payment terms as listed on the Website and /or communicated through any other medium are as provided by the Vendor and Ayojok. Ayojok reserves the right to change the cancellation and payment policy any time.
  • Booking of products and /or services cannot be cancelled unless clearly specified by the vendor or Ayojok in the respective cancellation policy.
4. Liability
  • We will not take responsibility for any transaction done between You and the vendor directly except for transactions done through ayojok.com.
  • Ayojok will not be liable for the quality of the services provided by the vendors. However, You have the option to submit a soft complaint to Us if You feel that you have been left out of any promised services from the vendor. Ayojok will then take necessary disciplinary actions against that specified vendor.
  • In case there is a dispute between you and the Vendor, both the disputing parties will attempt to resolve the said dispute amicably. However, if the parties fail to resolve the said dispute, the parties will then refer the said matter to Ayojok for an amicable solution. You agree that We will make a decision at its own discretion and the said decision will be final and binding.
5. Permitted uses

Ayojok declares that any material from this Website is not allowed to be copied or distributed, or republished, or transmitted in any way, without the prior written consent of Ayojok. Any unauthorized use or violation of these Terms of Use shall immediately and automatically terminate your right to access and use this Website and shall further subject you to legal liability. You agree not to use this Website for any illegal purposes (including, without limitation, unlawful, harassing, libelous, or obscene purposes) and you agree that you will comply with all laws, rules and regulations related to your use of the Website. Ayojok clarifies that appropriate legal action shall be taken upon any illegal or unauthorized use of the Website. Some examples of unauthorized or illegal use of this Website include, but are not limited to:

  • Criminal or convoluted activity, including fraud, spamming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets;
  • Any automated use of the system, such as using scripts to alter content etc;
  • Interfering with, disrupting, or creating any undue burden on the Website or the networks or services connected to the Website;
  • Any attempt of impersonating as another person;
  • Any attempt of using the account, username, or password of another user, as applicable, at any time or disclosing your password, as applicable, to any third party or permitting any third party to access your account; and
  • Using the Website in a manner inconsistent with any and all applicable laws and regulations.
6. Insurance

You hereby undertake to defend, indemnify and hold the Company, its subsidiaries, affiliates, and each of its respective officers, agents, partners and employees, harmless from and against any loss, liability, claim, demand, including reasonable attorneys' fees, resulting from the violation of the Terms of Use, provided herein, by you or arising out of your use of the Website in violation of these Terms of Use.

7. Waiver and Severability

The failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of proficient jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

8. Entire Agreement

The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between the parties relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Website.

9. DISPUTE RULING & JURISDICTION

The Terms and Conditions, its performance and all disputes arising out of or in connection with the Terms and Conditions shall be governed by the laws of Bangladesh. All disputes arising out of or in connection with this Agreement shall be finally settled under arbitration in accordance with the rules and regulations of the Arbitration and Conciliation Act, 1996 by a panel consisting of One (1) arbitrator to be mutually agreed between the parties. The language of the arbitration shall be English and the venue of the arbitration shall be at Dhaka, Bangladesh. The award of the arbitrator shall be final and binding, except for the enforcement of an arbitral award pursuant to this clause, if required or seeking injunctive or similar unbiased relief. Any dispute or controversy arising out of this Agreement shall, be subject to exclusive jurisdiction of the Courts of Dhaka, Bangladesh.